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SaaS Marketing Metrics Handbook

The essential metrics every SaaS marketer should track. Learn what to measure, how to calculate it, and benchmarks to compare against.

42 Pages
PDF Format
10K+ Downloads
4.9/5 from 1,200+ readers

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What's Inside the Guide

42 pages covering every metric you need to track, measure, and optimize your SaaS marketing performance

Acquisition Metrics

  • Customer Acquisition Cost (CAC)
  • Cost Per Lead (CPL) by Channel
  • MQL to SQL Conversion Rate
  • Demo/Trial Request Rate

Revenue Metrics

  • Monthly Recurring Revenue (MRR)
  • Annual Recurring Revenue (ARR)
  • Average Contract Value (ACV)
  • Customer Lifetime Value (LTV)

Retention Metrics

  • Gross & Net Revenue Churn
  • Logo Churn Rate
  • Net Dollar Retention (NDR)
  • Expansion Revenue Rate

Pipeline Metrics

  • Pipeline Velocity
  • Win Rate by Stage
  • Sales Cycle Length
  • Pipeline Coverage Ratio

Channel Performance

  • Organic Traffic & Conversion
  • Paid Channel ROAS
  • Content Marketing ROI
  • Attribution Modeling

Team Efficiency

  • Marketing Cost as % of Revenue
  • Revenue per Marketing Employee
  • Lead Response Time
  • Campaign ROI Framework

Why This Guide is Essential

Clear definitions and formulas for each metric
Benchmarks from 500+ B2B SaaS companies
Step-by-step calculation examples
When to track each metric by stage
Dashboard templates and tracking tools
Red flags and warning signs to watch

What Readers Are Saying

"This guide finally helped me understand which metrics actually matter. We cut our reporting time in half and focus on what drives growth."

Sarah Chen
VP Marketing, DataSync

"As a first-time CMO, this handbook was invaluable. It's now required reading for everyone on my team."

Mike Rodriguez
CMO, CloudSecure

"The benchmarks alone are worth it. We identified three metrics we were ignoring that revealed huge opportunities."

Jennifer Lopez
Director of Growth, ScaleOps

Table of Contents Preview

1
Chapter 1
Introduction to SaaS Metrics
2
Chapter 2
Acquisition & Lead Generation Metrics
3
Chapter 3
Revenue & Growth Metrics
4
Chapter 4
Retention & Churn Metrics
5
Chapter 5
Pipeline & Sales Metrics
6
Chapter 6
Channel Performance Metrics
7
Chapter 7
Operational Efficiency Metrics
8
Chapter 8
Building Your Metrics Dashboard

Frequently Asked Questions

Is this guide really free?

Yes! Completely free, no credit card required. We just ask for your email so we can send you the guide and occasional marketing insights.

What format is the guide in?

It's a professionally designed 42-page PDF that you can read on any device, print, or share with your team.

Is this for beginners or experienced marketers?

Both! We cover fundamentals clearly for those new to SaaS metrics, but also include advanced tactics and benchmarks valuable to experienced teams.

Will you spam my inbox?

No. We send occasional valuable content (1-2x per month). You can unsubscribe anytime with one click.

Can I share this with my team?

Absolutely! We encourage you to share it with your entire marketing and leadership team.

Ready to Master Your SaaS Metrics?

Join 10,000+ SaaS marketers who use this guide as their metrics reference. Download now and start tracking what matters.

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