Surge45
Customer Story Videos

SaaS Customer Story Video Agency

Build trust and accelerate deals with authentic customer story videos that showcase real results, strengthen credibility, and convert prospects into customers.

Growth MetricsLive
85%
Trust Increase
28%
Close Rate Lift
150+
Stories Created
4.2x
Engagement vs Text

Trusted by leading SaaS companies

SalesforceHubSpotZendeskIntercomDriftGong

Get a SaaS Customer Story Videos Agency That's Focused on Results

We don't just deliver activities—we deliver outcomes that impact your bottom line.

Authentic Stories

Real customers sharing genuine experiences and results.

Trust-Building

Video testimonials are 12x more believable than text.

Results-Focused

Highlight specific metrics and business outcomes.

Cinematic Quality

Professional production that honors your best customers.

Customer Stories Are Your Most Powerful Sales Tool

Nothing builds trust faster than hearing from real customers who've achieved success with your product.

92% of B2B buyers trust peer recommendations over advertising
Video testimonials increase conversion rates by 80%
Customer stories reduce objections and accelerate deals
Case study videos are the most requested content by sales teams
Authentic stories create emotional connection with prospects
Customer advocacy videos strengthen brand reputation

Create Customer Stories That Convert

Our proven approach to capturing and telling customer success stories on video.

Customer Interviews

On-location or remote interviews with your champions.

B-Roll Footage

Capture the customer using your product in their environment.

Results & Metrics

Highlight specific outcomes and ROI.

Storytelling Arc

Problem → Solution → Transformation narrative.

Multiple Formats

Full stories, short clips, and social cuts.

Strategic Distribution

Optimize for sales enablement and marketing.

Full-Stack Customer Story Videos Services That Boost Revenue

Comprehensive solutions designed for enterprise SaaS growth.

Full Customer Documentaries

5-8 minute stories featuring customer journey, challenges, solution, and results.

Testimonial Video Clips

Short 30-60 second quotes perfect for website and social media.

Industry-Specific Stories

Targeted testimonials for different verticals and use cases.

Metrics-Driven Stories

Highlight specific KPIs and business outcomes achieved.

Multi-Customer Compilations

Montages featuring multiple customers for added credibility.

Remote Production

Interview customers anywhere with professional remote setup.

Our Customer Story Videos Process That Grows Pipeline

A proven methodology that delivers consistent results for SaaS companies.

01

Customer Selection

Identify best customers with compelling results.

02

Pre-Interview Prep

Develop questions and coordinate logistics.

03

On-Location Filming

Professional crew captures interviews and B-roll.

04

Interview Recording

Guide customers through natural, authentic responses.

05

B-Roll Capture

Film product usage and workplace environment.

06

Editing

Craft story arc with graphics, music, and results.

07

Review Process

Customer and internal approval workflow.

08

Final Delivery

Multiple versions for different channels and uses.

Results That Speak for Themselves

Real outcomes from our SaaS clients.

TechCorp

+34%

Close Rate

Customer story videos improved close rate by 34%.

SaaSify

-25%

Deal Velocity

Stories shortened average sales cycle by 25%.

CloudWorks

50K+

Video Views

Customer stories generated 50K+ views in first quarter.

What Our Clients Say

"Our customer story videos are now our sales team's secret weapon. Prospects trust them more than anything we could say ourselves."

JS

Jennifer Smith

CMO, TechCorp

"Surge45 made our customers look like heroes. The videos are authentic, professional, and they've driven real pipeline."

MT

Michael Torres

VP Marketing, SaaSify

Why Choose Surge45 for Customer Story Videos?

We're not a generalist agency. We live and breathe B2B SaaS marketing.

SaaS-Only Focus

We exclusively serve B2B SaaS, so every playbook and benchmark is relevant to your business.

Revenue Attribution

We connect every campaign to pipeline and revenue in your CRM.

Senior Team

Work directly with experienced strategists, not junior account managers.

Transparent Reporting

Real-time dashboards and weekly updates on performance.

Proven Playbooks

Strategies tested across 200+ SaaS companies.

Flexible Engagement

Scale up or down based on your needs without long-term lock-ins.

Frequently Asked Questions

Numbers That Matter to SaaS Leaders

150+

Stories Created

85%

Trust Increase

28%

Close Rate Lift

4.2x

Engagement

Ready to Accelerate Your Growth?

Get a free audit and custom strategy tailored to your SaaS.

Book a Strategy Call